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Home > Success Center > Web Help Desk (WHD) > Scheduled Report shows no results after upgrading to 12.4

Scheduled Report shows no results after upgrading to 12.4

Created by Maciej Klasa, last modified by Rodim Suarez on Mar 07, 2017

Views: 7 Votes: 0 Revisions: 4

Updated March 7, 2017

Overview

One of the scheduled ticket reports stopped returning any results after upgrading WHD from 12.3 to 12.4.

Environment

  • WHD 12.4
  • Windows 2008 Server

Resolution

Recreate the report using the same criteria.

 

 

 

Last modified
23:10, 6 Mar 2017

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Public