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Home > Success Center > Web Help Desk (WHD) > Report showing old data

Report showing old data

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 12 Votes: 1 Revisions: 8

Issue:
When running a report, data presented is old regardless of what range (specific or relative) has been configured in the report itself.

Cause:
The Override Dates setting is enabled.

Resolution:
To reflect the correct and desired data in a report:

1. Click Reports on the main navigation page.
2. Make sure that the Override Dates check box is not selected.

Last modified
04:46, 23 Jun 2016

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