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Home > Success Center > Web Help Desk (WHD) > Portecle will not start on the Red Hat Linux GUI

Portecle will not start on the Red Hat Linux GUI

Created by Maciej Klasa, last modified by Steve.Hawkins on Sep 27, 2017

Views: 45 Votes: 0 Revisions: 6

Updated March 7, 2017


On a Red Hat server GUI, Portecle does not start using the Portecle command from within the bin folder.


  • WHD 12.2
  • RedHat server
  • Gnome GUI


  1. Open a terminal at /usr/local/webhelpdesk/bin.
  2. Manually start the application by executing:
    java -jar ./Portecle.jar


Last modified
10:06, 27 Sep 2017