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Home > Success Center > Web Help Desk (WHD) > Portecle will not start on Red Hat Linux GUI

Portecle will not start on Red Hat Linux GUI

Created by Maciej Klasa, last modified by Rodim Suarez on Mar 07, 2017

Views: 25 Votes: 0 Revisions: 4

Updated March 7, 2017


Portecle does not start using the Portecle command from within the bin folder on the Red Hat server with GUI.


  • WHD 12.2
  • RedHat server
  • Gnome GUI


Open a terminal at /usr/local/webhelpdesk/bin.

Issue the java -jar ./Portecle.jar command to start application manually.


Last modified
20:55, 6 Mar 2017