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Home > Success Center > Web Help Desk (WHD) > LDAP search by location only returns 25 client results

LDAP search by location only returns 25 client results

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Created by Miroslav Beno, last modified by MindTouch on Jun 23, 2016

Views: 12 Votes: 2 Revisions: 5

Overview

This article discusses why the LDAP search by location returns only 25 client results. 

Environment

All WHD versions

Detail

WHD is not designed to be an LDAP browser. It only imports clients into its own database when they log in and only then can the location be modified in WHD.

Due to this limitation, you can either wait for users to log in to WHD and then sort then out to each group, or you can include more details about the users in AD and map them in attribute mappings in WHD.

 

Last modified
04:41, 23 Jun 2016

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