Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > WHD error: Custom Field <name> is not accessible by this object

WHD error: Custom Field <name> is not accessible by this object

Updated May 30, 2017

Overview

This article provides information on the following error when uploading assets using a spreadsheet template:

Custom Field <name of custom field> is not accessible by this object.

Environment

WHD 12.5

Cause 

The error is caused when the custom field identified in the error message is disabled in the Asset Types section.

Resolution

  1. Go to Setup > Assets.
  2. Select the Asset Type. 
  3. Click Custom Fields.
  4. Re-import the assets.

 

 

 

Last modified

Tags

Classifications

Public