Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities.
NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Set a maximum ticket attachment size

Set a maximum ticket attachment size

Table of contents

Overview

This article describes how to set a maximum attachment size for all file upload areas of Web Help Desk.

Environment

All WHD versions

Steps

  1. Log in to Web Help Desk.
  2. Click Setup > General > Options.
  3. In the Max Attachment Size field, enter the maximum attachment size in MB.
  4. Click Save.
    All attachments attached to a ticket cannot exceed your entered value. 

 

Last modified

Tags

Classifications

Public