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Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Select the default selected email recipients in WHD

Select the default selected email recipients in WHD

Table of contents

Updated May 30, 2018

Overview

This article describes how to select the default selected e-mail recipients in the Web Help Desk Administrator Console. 

Environment

  • All Web Help Desk versions

Steps

  1. Log in to the Web Help Desk Administrator Console. 
  2. Go to Setup > Techs > Tech Groups.
  3. In the Group Name column, click a tech group. 
  4. Click the Tech Group Levels tab.
  5. In the Level column, click a tech level.
  6. In the Default Selected E-Mail Recipients field, select your default email recipients. 
  7. Click Save.

 

 

 

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