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Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Level Error when running an action rule

Level Error when running an action rule

Table of contents

Updated July 12, 2017

Overview

This article explains the Level Error message that is displayed when you run an action rule from a ticket.

Environment

All WHD versions

Detail

The Level Error message is displayed when you try to assign the ticket to a Tech Group that does not support the Request Type assigned on the ticket.

 

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