Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > LDAP search by location only returns 25 client results

LDAP search by location only returns 25 client results

Table of contents

Overview

The LDAP search by location returns only 25 client results. 

Environment

All WHD versions

Detail

Web Help Desk is not designed to be an LDAP browser. The application imports clients into its database when they log in. When this process is completed, you can modify the location in Web Help Desk.

As a result, you can wait for users to log in to Web Help Desk and sort them out to each group or include more details about the users in Microsoft Active Directory and map them to attribute mappings in Web Help Desk.

 

Last modified

Tags

Classifications

Public