Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Incomplete synchronization of assets

Incomplete synchronization of assets

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,127 Votes: 0 Revisions: 7

Issue:

Not all assets are synchronized when selecting an attribute for numbering in Web Help Desk (WHD).

Cause:

Assets are not included in synchronization if the attribute selected for numbering is empty. 

Resolution:

Select a numbering attribute that is filled out for all assets.

Last modified

Tags

Classifications

Public