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Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Error occurs when upgrading to Web Help Desk 11.2.1

Error occurs when upgrading to Web Help Desk 11.2.1

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The following error displays:
“OU name”: java.lang.StackOverflowError


This error may occur when you upgrade to Web Help Desk 11.2.1.


Update the Web Help Desk database. 

If this error occurs during an LDAP sync, rerun the LDAP sync after you restart Web Help Desk.

  1. Stop Web Help Desk.
  2. Access the Web Help database.
  3. Run the following code on the database:
  4. Restart Web Help Desk





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