Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Email error: Unable to establish connection within 30 seconds

Email error: Unable to establish connection within 30 seconds

Updated June 6, 2017

Overview

This article addresses the following email error: Unable to establish a connection within 30 seconds.

Environment

All WHD versions

Cause 

The mail server may be overloaded with processing emails, causing the delay. 

Resolution

Notify your mail server administrator to resolve the issue. 

 

 

Last modified

Tags

Classifications

Public