Submit a ticketCall us

WebinarUpcoming Webinar: Should I Move My Database to the Cloud?

So you’ve been running an on-premises SQL Server® for a while now. Maybe you’ve moved it from bare metal to a VM, and have seen some positive benefits. But, do you want to see more? If you said “YES!”, then this session is for you, as James Serra will review the many benefits that can be gained by moving your on-prem SQL Server to an Azure® VM (IaaS). He’ll also talk about the many hybrid approaches, so you can gradually move to the cloud. If you are interested in cost savings, additional features, ease of use, quick scaling, improved reliability, and ending the days of upgrading hardware, this is the session for you.

Register now.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Dashboard reports do not match search results for the same item

Dashboard reports do not match search results for the same item

Updated December 22, 2016


A report in the dashboard shows fewer items than the search results displayed for the same type of items.


All WHD versions


The dashboard has a set time limit for the data included in a report.


  1. Log in to Web Help Desk as an administrator.
  2. Click Setup > General > Options.
  3. Click the Max Weeks of Data in Dashboard drop-down menu and adjust the time limit.
  4. Click Save. 


Last modified