Submit a ticketCall us

whitepaperYour VM Perplexities Called, and They Need You to Read This.

Virtualization can give you enormous flexibility with future workloads and can be a key enabler for other areas, like cloud computing and disaster recovery. So, how can you get a handle on the performance challenges in your virtual environment and manage deployments without erasing the potential upside? Learn the four key areas you need to be focusing on to help deliver a healthy and well-performing data center.

Get your free white paper.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Error when sending email from Web Help Desk

Error when sending email from Web Help Desk

Table of contents

Issue:

While trying to send an email from the Web Help Desk (WHD), the following error appears:

Could not create transport for E-Mail messages: Unknown host: smtp

Cause:

Incorrect incoming email settings in WHD.

Resolution

  1. Log in to Web Help Desk as an administrator.
  2. Click Setup > Email > Incoming Email Accounts.
  3. Click an account in the E-Mail Account column.
  4. Verify that the incoming email account settings are configured correctly.

  5. Click Save to save your changes.

 

Reference: Setting Up Incoming Mail Accounts
Last modified

Tags

Classifications

Public