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Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Client or tech with apostrophe in name is unsearchable

Client or tech with apostrophe in name is unsearchable


When you search the ticket recipient Cc or Bcc fields for a client with a name that includes an apostrophe (such as O'Leary), no results are found. 



WHD version 12.3 and later



Known bug. 


Upgrade to WHD version 12.4.1 or later. See the WHD 12.4.1 Release Notes for details. 


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