Submit a ticketCall us

WebinarUpcoming Webinar: Know What’s Changed – with NEW Server Configuration Monitor

Change management in IT is critical. But, even with a good change management process, changes are too often not correctly tracked, if at all. The configuration of your servers and applications is a key factor in their performance, availability, and security. Many incidents can be tracked back to an authorized (and sometimes unauthorized) configuration change, whether to a system file, configuration file, or Windows® Registry entry. Join SolarWinds VP of product management Brandon Shopp to discover how the new SolarWinds® Server Configuration Monitor is designed to help you.

Register now.

Home > Success Center > Web Help Desk (WHD) > WHD - Knowledgebase Articles > Change the server name shown in outgoing emails generated by WHD

Change the server name shown in outgoing emails generated by WHD

Table of contents

Overview

This article explains how to change the server name in outgoing emails generated by Web Help Desk.

Environment

All Web Help Desk versions

Steps

  1. Log in to Web Help Desk as an administrator.
  2. Click Setup > General > Options.
  3. Enter the new server name in the Server DNS Name field. 
  4. Click Save.
    All outgoing ticket email responses display the new server name and IP address in the outgoing URLs. 
Last modified

Tags

Classifications

Public