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Home > Success Center > Web Help Desk (WHD) > How to update the nightly restart LaunchDaemon on OS X

How to update the nightly restart LaunchDaemon on OS X

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Starting in OS X 10.1.7 (Lion), Web Help Desk automatically installs a launchDaemon that restarts the application at 1 AM each night. To change the restart time of the launchDaemon, follow the steps in this article. 


  • All Web Help Desk versions
  • OS X 10.1.7 (Lion) and later


  1. Log in to your Web Help Desk server.
  2. Open the following file in a text editor:
  3. In the file, change the hour or minute values to match your desired restart time.
  4. Unload/load the file to use the settings.
    sudo launchctl unload /Library/LaunchDaemons/com.macsdesign.WebHelpDeskAutoRestart.plist
    sudo launchctl load /Library/LaunchDaemons/com.macsdesign.WebHelpDeskAutoRestart.plist


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