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Home > Success Center > Web Help Desk (WHD) > Fatal Application Error : This Application has Unexpected Quit

Fatal Application Error : This Application has Unexpected Quit

Created by Renato Quejas, last modified by MindTouch on Jun 23, 2016

Views: 166 Votes: 0 Revisions: 4

Overview

This article describes the issue when this error message appears while installing Web Help Desk on Microsoft Windows Server 2012:

Fatal Application Error" Invocation of the Java Application has caused an Invocation TargetException

 

java.lang.Error: Trampoline must not be defined by the bootstrap classloader 
at sun.reflect.misc.Trampoline.<clinit>(Unknown Source) 
at java.lang.Class.forName0(Native Method) 
at java.lang.Class.forName(Unknown Source) 
at sun.reflect.misc.MethodUtil.getTrampolineClass(Unknown Source) 
at sun.reflect.misc.MethodUtil.access$000(Unknown Source) 
at sun.reflect.misc.MethodUtil$1.run(Unknown Source) 
at sun.reflect.misc.MethodUtil$1.run(Unknown Source) 
at java.security.AccessController.doPrivileged(Native Method) 
at sun.reflect.misc.MethodUtil.getTrampoline(Unknown Source) 
at sun.reflect.misc.MethodUtil.<clinit>(Unknown Source) 
at javax.swing.UIDefaults.getUI(Unknown Source) 
at javax.swing.UIManager.getUI(Unknown Source) 
at javax.swing.JPanel.updateUI(Unknown Source) 
at javax.swing.JPanel.<init>(Unknown Source) 
at javax.swing.JPanel.<init>(Unknown Source) 
at javax.swing.JPanel.<init>(Unknown Source) 
at javax.swing.JRootPane.createGlassPane(Unknown Source) 
at javax.swing.JRootPane.<init>(Unknown Source) 
at javax.swing.JFrame.createRootPane(Unknown Source) 
at javax.swing.JFrame.frameInit(Unknown Source) 
at javax.swing.JFrame.<init>(Unknown Source) 
at com.zerog.ia.installer.LifeCycleManager.ax(Unknown Source) 
at com.zerog.ia.installer.LifeCycleManager.az(Unknown Source) 
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source) 
at com.zerog.ia.installer.Main.main(Unknown Source) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) 
at java.lang.reflect.Method.invoke(Unknown Source) 
at com.zerog.lax.LAX.launch(Unknown Source) 
at com.zerog.lax.LAX.main(Unknown Source) 

Environment

  • WHD version 12.0
  • WHD version 12.1.x
  • WHD version 12.2.x
  • WHD version 12.3.x

Cause 

The error is caused by the WHD self-extractor program (InstallAnywhere) where it fails to extract the files. 

Resolution

  1. Log in to the server using an account with local administrative privileges.
  2. Launch the software installer.

 

Last modified
04:40, 23 Jun 2016

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