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Error when synchronizing assets using Casper

Overview

When adding Casper as an Asset Discovery tool or running asset discovery sync using Casper, the following error message displays:

Peer not authenticated

Environment

  • WHD 12.1
  • Mac OS X 10.6.8 or earlier
  • Casper

Cause 

Known security issue with Java 6.

Resolution

  1. Upgrade the server to the latest version or at least the Mac OS X version that supports Java 7.
  2. Upgrade to the latest Web Help Desk version.
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