Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
When you download a WHD import template in Microsoft® Excel® format, the following Invalid column Index error occurs:
Web Help Desk all versions
This issue occurs when your Web Help Desk deployment includes 250 or more ticket custom fields.
Download the import template as a TSV file instead of an Excel file.