Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Web Help Desk (WHD) > Error when adding a ticket note

Error when adding a ticket note


When you add a note to a ticket, Web Help Desk generates the following error. 

We're sorry, an error occurred while attempting to add your note to Ticket ##:
Your update could not be processed because Ticket ## has been deleted.


All Web Help Desk versions


A second Web Help Desk instance is running in the same network segment. 


Remove the second Web Help Desk instance. 


Last modified