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Home > Success Center > Web Help Desk (WHD) > Error: java.lang.StackOverflowError

Error: java.lang.StackOverflowError

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,126 Votes: 0 Revisions: 8

 

ISSUE:

Following error occurs:

“OU name”: java.lang.StackOverflowError

CAUSE:

You might encounter this error when you upgrade to 11.2.1.

SOLUTION: 

1. Stop WHD instance and run this code on your database. Note: It is highly recommend that you backup of your database before executing the code as a precaution.  

 

 

 

 

UPDATE whd.CUSTOM_FIELD_DEFINITION
SET OLD_CUSTOM_FIELD_NUMBER=NULL


2. Restart WHD.

If you came across this error while performing LDAP sync, you need to rerun LDAP sync after restarting WHD.

 

 

 

 

Last modified
04:39, 23 Jun 2016

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