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Home > Success Center > Web Help Desk (WHD) > Error exporting assets in PDF format

Error exporting assets in PDF format

Created by Caroline Musindi, last modified by Steven Bansil on Jun 29, 2016

Views: 3 Votes: 0 Revisions: 5



This article addresses the issue where an error is thrown when attempting to export asset in PDF with companies enabled.

This error prompts:
Error displayed and pdf export fails - <$UnknownKeyException message '<com.macsdesign.whd.util.ColumnSelectionsHandler 0x1b17f954> valueForKey(): lookup of unknown key: 'columnOrderscompanyColumn'. 



  • WHD 11.2.1
  • WHD.12.0
  • WHD 12.1
  • WHD 12.2
  • WHD 12.3



This is caused by a known bug.



Upgrade to WHD version 12.4.1 to fix this issue. Click the link below:

Last modified
23:30, 28 Jun 2016