Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Web Help Desk (WHD) > Error exporting assets in PDF format

Error exporting assets in PDF format

Created by Caroline Musindi, last modified by Steven Bansil on Jun 29, 2016

Views: 3 Votes: 0 Revisions: 5

Overview

 

This article addresses the issue where an error is thrown when attempting to export asset in PDF with companies enabled.

This error prompts:
Error displayed and pdf export fails - <com.webobjects.foundation.NSKeyValueCoding$UnknownKeyException message '<com.macsdesign.whd.util.ColumnSelectionsHandler 0x1b17f954> valueForKey(): lookup of unknown key: 'columnOrderscompanyColumn'. 

 

Environment

  • WHD 11.2.1
  • WHD.12.0
  • WHD 12.1
  • WHD 12.2
  • WHD 12.3

 

Cause 

This is caused by a known bug.

 

Resolution

Upgrade to WHD version 12.4.1 to fix this issue. Click the link below:

https://support.solarwinds.com/Succe.../release_notes

Last modified
23:30, 28 Jun 2016

Tags

Classifications

Public