Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
This article provides brief information and steps to resolve the following error:
Unable to connect to database.
All WHD versions
In order to ensure compliance with MySQL licensing restrictions, the MySQL JDBC driver is no longer bundled with the Web Help Desk. If you are connecting to a MySQL database (such as that used by certain asset discovery connections), you will need to manually install the MySQL JDBC driver.