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Home > Success Center > Web Help Desk (WHD) > Error: "Peer not authenticated" when synchronizing assets using Casper

Error: "Peer not authenticated" when synchronizing assets using Casper

Created by Dian Amurao, last modified by MindTouch on Jun 23, 2016

Views: 1,052 Votes: 0 Revisions: 4

Overview

When adding Casper as an Asset Discovery tool or running asset discovery sync using it, the following error message appears:

Peer not authenticated

Environment

  • WHD 12.1
  • Mac OSx 10.6.8 or earlier
  • Casper

Cause 

This is a known security issue with Java 6.

Resolution

  1. Upgrade the server to the latest version or at least the Mac OSx version that supports Java 7.
  2. Upgrade to the latest Web Helpdesk version.
Last modified
04:39, 23 Jun 2016

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