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Home > Success Center > Web Help Desk (WHD) > Email error: Unable to establish connection within 30 seconds

Email error: Unable to establish connection within 30 seconds

Updated June 6, 2017

Overview

This article addresses the following email error: Unable to establish a connection within 30 seconds.

Environment

All WHD versions

Cause 

The mail server may be overloaded with processing emails, causing the delay. 

Resolution

Notify your mail server administrator to resolve the issue. 

 

 

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