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Home > Success Center > Web Help Desk (WHD) > Could not create transport for E-Mail messages: Unknown host: smtp

Could not create transport for E-Mail messages: Unknown host: smtp

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Issue:

While trying to send an email from the Web Help Desk (WHD), this error appears:

Could not create transport for E-Mail messages: Unknown host: smtp

Cause:

This error occurs because of the incorrect incoming email settings in WHD.

Resolution:

From the WHD web console, go to Setup > Email > Incoming Email Accounts > check and make sure that your incoming email settings are configured correctly.

kb 5740.jpg 

Reference: Setting Up Incoming Mail Accounts
Last modified
14:59, 13 Nov 2015

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