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Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
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Home > Success Center > Web Help Desk (WHD) > Configure client profiles

Configure client profiles

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Clients can set or change attributes in their own profile while logged into the Web Help Desk Client Console. This article describes how to restrict clients from changing given attributes in their user profiles.  


All WHD versions


  1. Log in to the Web Help Desk Admin Console as an administrator. 
  2. Click Setup > Clients > Options.
  3. Under Client Permissions, select the fields that you want to be hidden, visible, editable, or required for the clients. 
  4. Click Save.
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