Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Web Help Desk (WHD) > Configure client profiles

Configure client profiles

Table of contents

Overview

Clients can set or change attributes in their own profile while logged into the Web Help Desk Client Console. This article describes how to restrict clients from changing given attributes in their user profiles.  

Environment

All WHD versions

Steps

  1. Log in to the Web Help Desk Admin Console as an administrator. 
  2. Click Setup > Clients > Options.
  3. Under Client Permissions, select the fields that you want to be hidden, visible, editable, or required for the clients. 
  4. Click Save.
Last modified
13:19, 9 Aug 2017

Tags

Classifications

Public