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Putting Your Logs Where They Belong with the New SolarWinds Log Manager for Orion

The new SolarWinds® Log Manager for Orion® finally puts your log data right where it belongs, in the heart of your Orion console. Gain insight into the performance of your infrastructure by monitoring your logs in a unified console allowing you to see a wealth of information about the health and performance of your network and servers.

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Home > Success Center > Web Help Desk (WHD) > Client or tech with apostrophe in name is unsearchable

Client or tech with apostrophe in name is unsearchable

Overview

When you search the ticket recipient Cc or Bcc fields for a client with a name that includes an apostrophe (such as O'Leary), no results are found. 

 

Environment

WHD version 12.3 and later

 

Cause 

Known bug. 

Resolution

Upgrade to WHD version 12.4.1 or later. See the WHD 12.4.1 Release Notes for details. 

 

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