Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Web Help Desk (WHD) > Change the server name shown in outgoing emails generated by WHD

Change the server name shown in outgoing emails generated by WHD

Table of contents

Overview

This article explains how to change the server name in outgoing emails generated by Web Help Desk.

Environment

All Web Help Desk versions

Steps

  1. Log in to Web Help Desk as an administrator.
  2. Click Setup > General > Options.
  3. Enter the new server name in the Server DNS Name field. 
  4. Click Save.
    All outgoing ticket email responses display the new server name and IP address in the outgoing URLs. 
Last modified
09:15, 18 Apr 2017

Tags

Classifications

Public