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Home > Success Center > Web Help Desk (WHD) > Change the WHD Management Console user password

Change the WHD Management Console user password

Table of contents

Updated August 12, 2016


This article describes how to reset or change the Admin/User account for the WHD Management Console.


  • WHD 12.x
  • Virtual Appliance


  1. SSH to Virtual Appliance.
  2. Log in using a root account.
  3. Type:

    passwd user

    where user is the user name for the password you are changing.

  4. Click Enter.
  5. When prompted, enter a password.

    The password will not display on the screen.


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