Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Web Help Desk (WHD) > Change the WHD Management Console user password

Change the WHD Management Console user password

Table of contents

Updated August 12, 2016

Overview

This article describes how to reset or change the Admin/User account for the WHD Management Console.

Environment

  • WHD 12.x
  • Virtual Appliance

Steps

  1. SSH to Virtual Appliance.
  2. Log in using a root account.
  3. Type:

    passwd user

    where user is the user name for the password you are changing.

  4. Click Enter.
  5. When prompted, enter a password.

    The password will not display on the screen.

 

Last modified

Tags

Classifications

Public