Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Web Help Desk (WHD) > Add a Subject Alternative Name (SAN) to an existing certificate

Add a Subject Alternative Name (SAN) to an existing certificate

Table of contents

Updated July 20, 2017

Overview

This article describes how to add a Subject Alternative Name (SAN) to an existing WHD-signed SSL certificate.

Environment

All WHD versions on Windows, Linux, and MAC OS X

Steps

  1. Log in to the WHD server.
  2. Go to whd_install_dir/conf and create a backup of the keystore.jks file.
  3. Open a command prompt window.
  4. Go to the WebHelpDesk folder.
    • Microsoft Windows: C:\Program Files\WebHelpDesk\
    • Linux or Virtual Appliance: /usr/local/webhelpdesk/
    • Mac OS X: /Library/WebHelpDesk/
  5. ​​​​​​​Enter the following command:
    /bin/jre/bin/keytool -genkey -keystore WHD_INSTALL_DIR/conf/keystore.jks -alias tomcat -ext SAN=dns:DOMAIN_NAME -keyalg RSA -dname "CN=DOMAIN_NAME, OU=Organizational unit, O=Organization, L=City or locality, ST=State or province, C=Two-letter country code" -keypass KEYSTORE_PASSWORD -storepass KEYSTORE_PASSWORD -validity daysvalid
  6. Stop and start the WHD service.

 

Last modified
16:53, 19 Jul 2017

Tags

Classifications

Public