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Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM Documentation > VNQM Evaluation Guide > Introduction > How SolarWinds VoIP and Network Manager works

How SolarWinds VoIP and Network Manager works

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Created by Caroline Juszczak, last modified by Alexandra.Nerpasova on Mar 07, 2018

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SolarWinds VoIP and Network Quality Manager builds upon the proven technology of the Orion Platform to give you monitoring, alerting, and reporting abilities for your network. After installation and initial configuration, SolarWinds VoIP and Network Quality Manager deploys Cisco IP SLA operations to generate various types of network traffic including DNS requests, DHCP IP allocation, FTP and HTTP requests, TCP connect, ICMP and UDP Echo, and simulated VoIP traffic between devices on your network using the jitter codec you specify. Cisco IP SLAs provide real-time and historical performance statistics that SolarWinds VoIP and Network Quality Manager presents in the readily customizable Orion Web Console. SolarWinds VoIP and Network Quality Manager downloads CDR/CMR data from your Cisco call manager and uses your AXL credentials to pull region information to provide detailed call record information about every call in your network.

You can also monitor Avaya Communication and Media Server devices with SolarWinds VoIP and Network Quality Manager. VNQM intercepts the CDR packets sent by the TCP protocol, as well as the RTCP data sent through UDP, and based on these data, it provides information about the call details and the call quality.

IP SLA operations SolarWinds VoIP and Network Quality Manager only work with Cisco IOS devices that support the RTT MIB. For more information about the MIBs VNQM uses, see MIBs Maintained by VoIP and Network Quality Manager.

For VoIP statistics, SolarWinds VoIP and Network Quality Manager uses simulated VoIP traffic, instead of real VoIP traffic. This ensures the continuous collection of performance statistics so you can know the state of your network at any time, regardless of whether the network is actually being used to complete a call.

 
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