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Last updated December 4, 2018
This guide provides an overview of SolarWinds VoIP and Network Quality Manager features and related technologies. In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting information for common situations.
Related information
Starting with VNQM 4.2.4, the SolarWinds Orion Installer is the only way to install VNQM.
Review the gotchas, tips, and tricks for SolarWinds VoIP and Network Quality Manager.
Reasons why install SolarWinds VNQM and what the product does.
Add your devices to SolarWinds VNQM, defining what you are going to monitor.
Use SolarWinds VNQM to monitor IP SLA operations that are set on your device.
Using SolarWinds VoIP and Network Quality Manager to implement IP SLA operations between your network devices, you can acquire real-time and historical statistics that give you accurate Quality of Service measurements.
Review the metrics listed below to understand how Quality of Service is measured in VNQM.
Before you can start creating and monitoring IP SLA operations, you must add your IP SLA-capable routers to SolarWinds VoIP and Network Quality Manager.
The following sections detail how to add each type of operation SolarWinds VNQM supports.
Review the list of all IP SLA operations currently monitored by VNQM and the actions you can perform on them.
Monitor your call managers, VoIP gateways and define your VoIP infrastructure for a quick overview in the VoIP Infrastructure resource.
Monitor your call managers, VoIP gateways and define your VoIP infrastructure for a quick overview in the VoIP Infrastructure resource.
Managing gateways in SolarWinds VoIP and Network Quality Manager is done on the Manage Gateways page.
The SolarWinds VNQM Settings page gives an overview of the configuration pages within SolarWinds VoIP and Network Quality Manager.
SolarWinds VNQM focuses on the IP SLA operations and VoIP infrastructure of your network. The following sections introduce basic tasks you can accomplish with VNQM.
The following sections describe options that are available on the Customize Chart page to modify the presentation of a selected chart.
SolarWinds provides a web-based reporting feature as a quick and easy way for you to extract data from your database.
SolarWinds VNQM allows you to display your IP SLA operations on customizable maps produced within the Orion Web Console.
SolarWinds VNQM continually updates MIBs in order to maintain IP SLA operations between devices.
Review the following topics to learn which versions of Cisco Unified Communications Manager (CallManager) SolarWinds VNQM supports.
The following sections detail how SolarWinds VoIP and Network Quality Manager creates new operations on your network devices.
The following topics list the OIDs and values that are used to create new SNMP-based operations in SolarWinds VNQM.
The following examples list the commands that are used to create new CLI-based operations in SolarWinds VNQM.
SolarWinds VoIP and Network Quality Manager uses the Orion Platform, the core architecture for the SolarWinds IT Management Portfolio.
Orion platform products monitor your network through different protocols. A typical installation includes a database server and one or more polling engine servers.
Information on how to create and configure user accounts for the Orion Web Console.
Learn how to customize dashboards, views, resources and more.
Get informed about network events. Use or customize the out-of-the-box alerts, or create new alerts tailored to your needs.
Generate reports in the Orion Web Console based on the predefined reports for your Orion Platform product. Customize existing reports to fit your needs, create reports, schedule a report to run automatically.
Activate, add, upgrade or assign licenses with the web-based License Manager in the Orion Web Console.
Visually correlate historical time series data from multiple Orion Platform products and entity types in a single view.
The following features are being deprecated for Orion Platform products:
With the stand-alone Windows License Manager, you can manage licenses for some SolarWinds products that do not use the Orion Platform, or for Orion Platform products that use Orion Platform 2016.1 and earlier.
Orion Report Writer is a stand-alone application for creating reports that has been replaced by the web-based Report Manager in the Orion Web Console.