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Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM 4.4 Administrator Guide > Maintain licenses > Upgrade and Synchronize Licenses for VNQM

Upgrade and Synchronize Licenses for VNQM

Created by Caroline Juszczak, last modified by Alexandra.Nerpasova on Nov 07, 2016

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If you have changed how your product is licensed, such as by increasing the number of objects you can monitor, use the License Manager to apply the change to your products.

  1. Start the License Manager from the SolarWinds program group.
  2. Click Upgrade in the Action column next to the products for which you want to upgrade the license on this computer.
  3. Complete the Activation wizard to complete the upgrade.

Synchronize licenses to the Customer Portal

For most Orion Platform products licenses, you can synchronize the data on your Customer Portal with the data in the License Manager.

Synchronizing can include:

  • Updating the maintenance end date
  • Registering the license if it was reset

License synchronization takes place automatically once a day. If the automatic synchronization does not occur, or you want to update your licenses immediately, you can synchronize your installed licenses with the SolarWinds Customer Portal:

  1. Start the License Manager from the SolarWinds program group.
  2. Select the product, and click Synchronize.
  3. Click Synchronize again in the Synchronize Licenses window.

The License Manager synchronizes with the Customer Portal and any updates in the Customer Portal are reflected in the License Manager.

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