Updated November 1st, 2016
Complete the following procedure to configure your Cisco CallManager device to save CDR/CMR data to an FTP server.
You will need administrator access to your Cisco Unified Communications Manager and Cisco Unified Serviceability pages.
If you want to change the time interval for collecting CDR/CMR data, click System > Enterprise Parameters, modify the CDR File Time Interval, and click OK.
This information is used when configuring your CCM when you want to monitor CDR/CMR data in SolarWinds VoIP and Network Quality Manager.