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Home > Success Center > VoIP & Network Quality Manager (VNQM) > Upgrade VNQM

Upgrade VNQM

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Updated March 11th, 2016

 

Issue: Upgrading VNQM to the latest version

Resolution:  

  1. Prior to any version upgrade, a backup of the database has to be made. Then, run the scripts in the following order:
    • Daily
    • Hourly
    • Detail
    • 4.0.sql
    • Note:  VNQM 4.0.1 will not install on the server when NPM is below 10.4 so upgrade NPM first to the 10.4 (latest 10.4.2) and then start VNQM 4.0.1 installation.
  2. Backup the Web folder e.g. \inetpub\solarwinds
  3. Backup the Orion install directory:e.g. \program files( x86)\solarwinds\orion.
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