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Home > Success Center > VoIP & Network Quality Manager (VNQM) > Registered phones appear as Unregistered

Registered phones appear as Unregistered

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Created by Brian O'Donovan, last modified by Brian O'Donovan on Jun 09, 2017

Views: 121 Votes: 1 Revisions: 15

Overview

The phone is marked as Unregistered on the initial Call Manager in VNQM when it is moved from one Cisco Call Manager to another. 

Environment

VNQM 4.0 and later

Detail

Moving a phone from one call manager to another deletes the initial Call Manager and adds the second Call Manager as Registered. 

VNQM does not delete the data of the phone when it is moved from one Call Manager to another. 

Within VNQM, the phone is marked as Unregistered on the first Call Manager and is registered on the current Call Manager. 

Both statuses are shown on the Web console with the relevant Call Manager.

The phone is shown as Unregistered on the first Call Manager.

The phone is shown as Registered on the second Call Manager.

 

 

Last modified
05:22, 9 Jun 2017

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