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Home > Success Center > VoIP & Network Quality Manager (VNQM) > PerfStack displays VoIP SIP Trunk statuses as Orion statuses

PerfStack displays VoIP SIP Trunk statuses as Orion statuses

Table of contents

Updated May 11, 2018

Overview

This article provides details about the discrepancy in displaying VoIP SIP Trunk statuses in Performance Analysis Dashboards (PerfStack™).

Environment

  • VNQM 4.5

Detail

VoIP SIP Trunks can have the following statuses:

  • Any (SIP Trunk status = 0)
  • Registered (SIP Trunk status = 1)
  • Unregistered (SIP Trunk status = 2)
  • Rejected (SIP Trunk status = 3)
  • Partially Registered (SIP Trunk status = 4)
  • Unknown (SIP Trunk status = 5)

PerfStack™ uses values Up, Down, Warning, Shutdown, Testing, and Unknown to display Orion statuses. Currently, the PerfStack™ filter treats the SIP Trunk status as an Orion status.

Status ID SIP Trunk status name Orion status name
0 Any Unknown
1 Registered Up
2 Unregistered Down
3 Rejected Warning
4 Partially Registered Shutdown
5 Unknown Testing

 

In the example below, the status is displayed as Rejected in the CallManager SIP Trunks view, but PerfStack™ displays it as Warning.

perfstack_SIP-status_discrepancy-CallMgr_view.png

perfstack_SIP-status_discrepancy-add_entity.png

 

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