Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > VoIP & Network Quality Manager (VNQM) > PRI trunk utilization data missing in VNQM

PRI trunk utilization data missing in VNQM

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 16, 2016

Views: 1,157 Votes: 0 Revisions: 9


PRI trunk polling data appears to be missing on some devices using IOS 15.X, such as Cisco 2921 series.


Different output of CLI commands.


Update the appSettings section of the SolarWinds.Orion.IpSla.Pollers.dll.config configuration file:

  1. Stop SolarWinds services:
    Open the Orion Service Manager tool in the SolarWinds Orion folder (SolarWinds Orion > Advanced Features > Orion Service Manager) and click Shutdown Everything.
  2. Go to the VoIP Monitor folder in your Program Files (C:\Program Files (x86)\SolarWinds\Orion\VoIP Monitor) and open the SolarWinds.Orion.IpSla.Pollers.dll.config file.
  3. Replace the appSettings section in the configuration file with the code in the attached document (app_settings.txt).
  4. Save your changes to the configuration file.
  5. Restart the services:
    Click Start Everything in the Orion Service Manager.


Last modified