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Home > Success Center > VoIP & Network Quality Manager (VNQM) > No results in VoIP search for data older than 2 days

No results in VoIP search for data older than 2 days

Created by Brian O'Donovan, last modified by Rodim Suarez on Mar 30, 2017

Views: 188 Votes: 1 Revisions: 6

Overview

Current call data is available in VNQM but search does not show data older than 2 days.

Environment

VNQM 4 and later

Cause 

Call Manager is not sending CDR/CMR files to the FTP server older than two days.

Resolution

This is an environmental issue and not with VNQM.

See also Exploring the VoIP Search page for related information.

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