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Home > Success Center > VoIP & Network Quality Manager (VNQM) > No results in VoIP search for data older than 2 days

No results in VoIP search for data older than 2 days

Created by Brian O'Donovan, last modified by Rodim Suarez on Mar 30, 2017

Views: 32 Votes: 1 Revisions: 6

Overview

Current call data is available in VNQM but search does not show data older than 2 days.

Environment

VNQM 4 and later

Cause 

Call Manager is not sending CDR/CMR files to the FTP server older than two days.

Resolution

This is an environmental issue and not with VNQM.

See also Exploring the VoIP Search page for related information.

Last modified
19:18, 29 Mar 2017

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Public