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Home > Success Center > VoIP & Network Quality Manager (VNQM) > No polling after applying VNQM 4.2 HotFix 1

No polling after applying VNQM 4.2 HotFix 1

Created by Brian O'Donovan, last modified by MindTouch on Jun 16, 2016

Views: 18 Votes: 0 Revisions: 5

Overview

No polling in VNQM after applying VNQM 4.2 HotFix 1. The following error is received:

 

BusinessLayerHost.log

2015-11-09 18:24:18,478 [8] ERROR SolarWinds.BusinessLayerHost.PluginInstanceAppDomain - Plugin "VNQM Business Layer" failed to start.
System.MissingMethodException: Method not found: 'SolarWinds.Orion.IpSla.Common.Settings.Option`1<System.TimeSpan> SolarWinds.Orion.IpSla.Common.Settings.IpSlaSettings.get_UpdatePhoneIdJobTimer()'.

 

Environment

VNQM 4.2 Hot Fix 1

Cause 

HotFix 1 is not applied correctly.

Resolution

Reapply the HotFix as given by the instructions in the readme file.

Last modified
16:31, 16 Jun 2016

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Public