Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM - Knowledgebase Articles > Unable to add IP SLA operations to a new node

Unable to add IP SLA operations to a new node

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 16, 2016

Views: 1,106 Votes: 0 Revisions: 7

Issue:

It is not possible to add IP SLA operations to a new node, even if it is synchronized with Orion. The node is not listed among the available nodes in the IP SLA Operations Wizard.

Solution:

This issue occurs when the nodes are not discovered through IP SLA Node Discovery. Before you can add new IP SLA operations to these nodes, you have to add them to VNQM manually.

To add nodes manually:

1. Go to VoIP and Network Quality Manager Settings.
2. Click Manually Add Nodes to VoIP and Network Quality Manager.
3. Select the nodes you want to add from the list, and then click Add Nodes.
4. Click Add new operations. The nodes will now be available.

Last modified

Tags

Classifications

Public