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Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM - Knowledgebase Articles > Roles required for SIP trunk monitoring in VNQM

Roles required for SIP trunk monitoring in VNQM

Updated October 4, 2018


This shows the list of roles needed to poll SIP trunks via AXL API.


  • VNQM 4.5 and later


 Incorrect AXL credentials
Sip trunk error: Status is not polled yet


The following roles must be added to an Access Control Group in CUCM:


  • Standard AXL API Access
  • Standard CCM Admin Users
  • Standard SERVICEABILITY Administration


This information is also provided on the link below:



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