Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM - Knowledgebase Articles > Manually created IP SLA Operation shows an incorrect source IP address

Manually created IP SLA Operation shows an incorrect source IP address

Overview

A manually created IP SLA operation shows an incorrect source IP address when viewing the Operation Details Resource on the IP SLA Operation Details view:

Source Address: 0.0.0.0

Environment

All VNQM versions

Cause 

This is an issue on the device.

Resolution

Perform any of the following:

  • Open a TAC case with Cisco (© 2018 Cisco, available at https://www.cisco.com/, obtained on January 28, 2016) to populate the rttMonEchoAdminSourceAddress OID with the IP address of the interface.
  • Specify the source IP address when creating the operation on the device, instead of specifying the source interface. For more information, see Add IP SLA operations to SolarWinds VNQM.

 

Last modified

Tags

Classifications

Public