Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM - Knowledgebase Articles > Incorrect number of registered phones on Cisco CallManager

Incorrect number of registered phones on Cisco CallManager

Updated March 11th, 2016

Overview

VNQM is showing an incorrect number of registered phones on Cisco CallManager.

Environment

VNQM 4.x

Resolution

  1. Run an SNMP Walk (© 2010 Oracle, available at https://docs.oracle.com, obtained on April 4, 2017.) to the CallManager Clusters to get the OIDs polled.
  2. Take the total number of Registered, Rejected and UnRegistered.
  3. Contact Cisco to verify the number of registered phones.

 

Last modified

Tags

Classifications

Public