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Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM - Knowledgebase Articles > How Do I Configure the Call Manager for FTP

How Do I Configure the Call Manager for FTP

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Updated March 20th, 2016

Overview

Complete the following procedure to configure your Cisco CallManager device to save CDR/CMR data to an FTP server.

Environment

VNQM environments that use a Cisco CallManager device

Steps

You will need administrator access to your Cisco Unified Communications Manager and Cisco Unified Serviceability pages.

For more detailed information, view the Cisco documentation.

  1. In your Cisco Unified Communications Manager, set the CDR Enabled Flag to True.
  2. If you want to change the time interval for collecting CDR/CMR data, click System > Enterprise Parameters, modify the CDR File Time Interval, and then click OK.
  3. In your Cisco Unified Serviceablility page, add a new application billing server with the following information:
  • Host or IP address – the application billing server to which you want to send CDRs
  • User Name – user name of the application billing server who has write permission to the directory to which you send the CDR data
  • Password – the FTP password
  • Protocol – protocol used to send CDR data to the application billing server
  • Directory Path – the path to which you want to send CDR data
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