Database Roundtable – Expert Database Professionals Feel Your Pain
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The Cisco Call Manager (CUCM) showing No Data Collected Yet.
Error in IpSlaM.Collector.Pollers.Jobs_*.log
ERROR:
ERROR SolarWinds.Orion.Pollers.Framework.PollerBase - CCM common data polling error:
SolarWinds.Orion.Pollers.Framework.SNMP.SnmpTableResponseException: Error 31040 - Error 31040 - Timeout
All VNQM Versions
There is a known bug in Cisco firmware where it blocks consequent SNMP queries in case of more than 10 parallel SNMP queries (CISCO defect CSCtc85744).
Verify that SNMP, AXL & FTP credentials are correct. If so, run SNMP Walk of the device.
There are a couple things that you can try to resolve this issue:
If these steps do not resolve the issue, open a TAC case with Cisco to investigate why the CUCM is not responding to SNMP requests.