Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > VoIP & Network Quality Manager (VNQM) > VNQM - Knowledgebase Articles > Call details do not appear after adding Call Manager Publisher

Call details do not appear after adding Call Manager Publisher

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 16, 2016

Views: 1,203 Votes: 0 Revisions: 8

Issue

Call details are not shown in VNQM after adding the Call Manager Publisher, and the CDR files remain in the FTP folder.

Resolution

Call Managers you want to process as CDR/CMR files have to be added to VNQM, irrespective of the publisher and subscriber.

Last modified

Tags

Classifications

Public